Tinkoff Credit Systems Bank has been very popular lately. Reliability despite remote service has allowed the institution to earn trust among hundreds of thousands of Russians. In addition, the quality of the services provided always remains consistently high.
In any case, it becomes necessary to cancel the account. So how to close a Tinkoff credit card, and where should you start? We will talk about this.
Stage 1 - payment of debts
So, start by clarifying all the information on your account, namely on debt. This can be done using a branch on the Internet or with a bank operator. You can also get all statements of debts and their repayment.
The problem is, if the debt is repaid, this will not mean that you have completely settled with Tinkoff: the bank, like any other, often additionally charges certain interest for the use of funds. This can be, for example, an SMS notification. It is better to turn off the notification via the SMS service. Then you won't have to pay for it.
If you transferred more money than was needed, the bank must return it to you. The method of return is mentioned in the contract, but the institution can withstand a commission of 2% of the entire transfer amount.
Stage 2 - working with the bank
Approximately 30 days before the estimated date of cancellation of the account, you must inform the institution of your decision to terminate the contract. This can be done in writing, or you can call the 24-hour hotline. If during this period - 30 days - you changed your mind, you can always cancel your application.
Stage 3 - presentation of the card
The card is returned to the financial institution, because it is its property. Do not break, bend or damage the card in any way before you go to the department of the institution.
Stage 4 - checking account closure
Make sure Tinkoff. This is done via the Internet or in a convenient telephone mode for you. By mail, you will also receive a certificate from Tinkoff that the account has been closed, as well as that there are no debts. The certificate must be stamped. If questions or problems arise, they are all resolved over the phone.
How not to overpay interest?
Even if you have paid off all your debts, be sure to check the account in another month. The bank may charge you a commission or an interest rate. Then one more round amount will be outstanding. If you close the card by phone, then the bank employee must warn you about the commission. When working online, a special notification is sent to your mail.
But, extra interest can be overpaid in the process of using the card. To avoid the so-called snowball effect, when the accumulation of debt can no longer be stopped, overexpose simple rules.
- Firstly using a credit card, do not withdraw cash from it, but pay for the goods directly using plastic. Withdrawing money leads to the withdrawal of a commission, which means that the funds in your account will melt faster.
- Secondly, define the scope of the grace period and pay off the debt without going beyond them. Otherwise, you will have to pay more than you used.
- Thirdly, use funds only for what you really need. Resist the temptation to buy unnecessary items.
What documents do you receive upon closing?
So, when your account is already closed, you are where the employee destroys it in front of you. After that, you are provided with a certificate confirming the completion of the transaction. If you carry out the entire transaction through the Internet branch or call center, make sure that the balance is zero using any ATM.
Help from Tinkoff comes by mail. You will have to wait several days. If for any reason you did not receive help, contact the hotline and ask for an explanation.
Underwater rocks
The most difficult thing in cooperation with Tinkoff Credit Systems is that there are not so many branches. You have to work via the Internet or a call center. For people who are used to communicating directly, this is quite difficult. But, do not let everything take its course. You need to close the card in any case.
If you go directly to the department and give the closed card to the employee, ask him to cut the plastic in front of you. It should cut along the magnetic strip. Only after that, the plastic can no longer be used.
Sometimes Tinkoff allows customers not to return the card, because "it turns into a useless piece of plastic." Our advice - be sure to return, so that in the future there will be no complaints against you.
You will receive a certificate of account closure and absence of debt by mail. It should only be with a blue seal. If there is no such seal, the document is invalid, and you have every right to contact the bank again.
That's all, the procedure is simple, but requires a serious approach. Make sure you did it right. Then you won't have any problems in the future.
