HR administration courses. Organization and management of personnel service

Is an activity aimed at systematization of personnel documents and carrying out work with them.

The HR department exists in all organizations and ensures uninterrupted work with documents, as well as timely accounting of all changes on the part of the company and its employees.

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Required literature

In order to quickly conduct training in office work and apply knowledge in practice, experts recommend paying attention to the following printed publications:

Organization of HR administration from scratch

Organization HR administration from scratch should be built in stages as follows:

Installation of special programs for a computer, designed to carry out competent documentation and other matters related to personnel records management.

Today there are many programs designed for these needs. However, heads of organizations traditionally choose 1C.

This is due to the fact that there are specialists for the installation and maintenance of this program in any large or small city, but those who could serve innovative developments cannot always be called by phone call.

Study of important documents organizations.

All submitted contracts and documents must comply with, and not contradict the charter of the organization. This carries an important part, especially for resolving disagreements with the management team or with employees.

Purchase or independent production of a registration journal.

The documents that will be contained in the office work of the company must be coordinated with the higher management.

It is necessary to clarify which of them will be mandatory, and which can be postponed, because they will be referred to in rare cases. It is important to know which of them will be located in the work schedule, and which in the forms.

Director's design. It is necessary to check the correct filling of all papers, which should reflect the date from which the manager works in the company.
Creation of a staffing table and rules for the internal order that apply to all employees without exception.

How to make it right staffing table read in our article.

If the company does not have them, you need to create these documents. These documents must be fully agreed with the head of the organization and checked against the regulatory framework. That is, you need to find out if the innovations are contrary to the law.

Creation of a standard employment contract that will be beneficial to the organization, but will not contradict legal norms.
Then the basic documents are needed.

Personnel staff can't do without creating the following securities:

order forms;
agreements on material responsibility;
registration log;
accounting books;
time sheet.
After the documents, you need to take care of who and how should lead.

The question of their storage and filling out documents should be resolved on time and in advance. At the initial stage, when there are very few staff at work, this the founder of the company may be engaged... On this occasion, a special order must be issued. If he is absent, the company will be charged with a serious fine.

If in the future a person appears whose duties will include working with documents, then a new order will be issued to appoint a responsible person.

The last stage is the recruitment of employees for employment.

This procedure will require:

employment orders;
registration of labor contracts;
Availability work books;
employee cards;
book in order to take into account work books.

This is far from all that an employee who starts from scratch needs to know, but such actions are only first basics in a large amount of information to be studied in the future.

You can find instructions on personnel records management.

Responsibilities of the HR specialist

The clerk has a broad field of activity, covering all aspects of the organization related to employees and their work. So, the main tasks of the office worker are:

Registration of documents related to hospital and other certificates.
Formation of a personal file for each of the employees.
Preparation and development of a timesheet for working hours.
Conducting and preparing personnel orders.
Calculation and subsequent accrual.

Download a sample job description for a HR clerk for free.

In addition to the main tasks, employees of this field of activity have and additional tasks, such as the:

tracking the wage market;
tracking and inviting candidates for employment;
compiling a list of open vacancies in the organization;
development of regulations on and recruitment of company employees.

Sometimes an employee of this department is engaged in valuation activities on the work of employees and drawing up a report on this topic.

It is important to know that in accordance with current legislation, the personnel officer cannot disclose the employee's personal data to third parties. This responsibility rests entirely with him.

Errors made in the HR department

In any work, mistakes can be made. Therefore, HR administration is no exception. Since this is a complex process and it is difficult for many novice employees to remember a large amount of information, the main ones are as follows:

When registering and dismissing an employee.

First of all, this applies to the design. The order may not specify the conditions for or the nature of the work performed. Sometimes mistakes are made in the initials or surname of an employee, as well as in his work unit. It is important to consider here that an order executed with the admission of errors or issued by an unauthorized person is invalid.

Work with work books. According to the rules, the series and number of this document must be entered in the book of accounting for the movement of labor books, which not everyone does.
When concluding an employment contract. The main omissions are the absence of any of the documents required for this procedure, or the hiring of citizens who are unable to engage in this type of activity for health reasons.
Orders. A local regulatory act at the enterprise can be issued, but it does not contain the signature of the head of the company. This gross violation and such a document is not valid.

Restoring order in personnel records

Sometimes in a small company it happens that a lot of violations accumulate, and there is no specialist who can solve this issue. If, nevertheless, such a person was found, and he was entrusted with putting things in order in the documentation, then he needs to follow following step by step instructions:

You will need the latest revision of normative acts that will help solve many legal issues, as well as special literature on personnel topics and programs that make life easier in personnel records management.
Document revision and verification.

All the necessary documents related to office work must be available. These include mandatory, special, and optional.

It is important that everything is in proper form and in its place.

Optional ones are also worth acquiring in order to protect yourself when conducting inspections in the office.

Studying the wishes of the head, as well as how things are in the company and whether they comply with the declared orders and local regulations. This stage also includes a careful study of constituent documents In the organisation.
Determination of the circle of persons who participated in the development of the missing documents and those employees who will later be responsible for the document flow and its safety.
Analysis of the staffing table, which should be carried out in a unified form.
Checking the execution of the manager, employees and employment contracts in the company.
An important part is the study of previous employment orders and personal cards for employees, there should be no mistakes in them.
Checking work books.
Verification of transfers and movements of employees in the company, layoffs, both past and current.
The final stage is checking work time for each employee.

Office automation

HR administration becomes more and more complicated over time, and the number of companies grows larger. Therefore, the way out of this situation is HR automation... Today, in almost every organization, personnel issues are resolved with the help of automatic devices.

Setting up the automation process should take place in several stages:

The first step is to set a goal for automation. Most often it is the well-organized work and efficiency of the installed system.
After determining the effectiveness, you need to start implementing the system, that is, creating an automatic base.
Next, you need to train employees to work on the equipment provided.
The introduction of data from all documents of the organization into the system is the main step. At this time, you need to create templates for reports.

For correct HR administration, you will need following programs:

pre-systems, that is, programs that provide accounting;
HRM systems. This is the system problem solver with frame automation. This is a system that stores information on each of the employees;
WFM system. These programs have more functions than conventional automation programs;
HCM systems are decisive questions not only for quantitative indicator staff, but also in quality. Such programs improve the performance of large firms by about 15 percent.

Of course, you can abandon new technologies and carry out work in the old ways. However, progress does not stand still, and in the future it may turn out that due to incorrect automatic equipment, a violation of document flow may occur, which may incur a fine.

How to organize personnel records in a newly created company - see the video seminar:

There are many courses in HR administration that are aimed at current employees of HR departments: they help to update knowledge of legislation, learn about innovations in working with software and documents.

Also on the educational market are courses on the study of personnel records management from scratch with the study of 1C, military registration, organization of personnel work in commercial, state and manufacturing enterprises... Sometimes training centers guarantee employment after graduation.

Education is usually full-time (daytime, evening or on weekends). There are also distance programs.

Duration of courses: from 18 to 80 academic hours (calendar from 2 to 30 days). Majority curricula short-term and last 24-32 ac. hours.

The cost of training in personnel management varies from 3 to 34 thousand rubles. The price depends on the size of the program, its depth and level of complexity. "Average" course costs in the range of 5-7 thousand rubles.

In the course you will learn

Office and document management courses will teach you:

maintain document flow and draw up organizational and administrative documents;
handle and store documentation correctly;
understand labor legislation;
calculate financial accruals for employees;
keep a time sheet;
work with various modules of the 1C program.

For whom

Training from scratch is suitable for everyone who wants to master the profession of a personnel officer. Refresher courses in the field of HR administration are suitable for professionals who want to update their knowledge, learn new skills and move up the career ladder.

Graduation certificates

Upon completion of their studies, students receive a certificate of the established form or other similar document.

Courses in Russia and the CIS

Vladivostok
Ivanovo
Kaliningrad
Kirov
Magnitogorsk

Form of study: full-time or remotely

This course will teach you how to correctly formalize labor relations from admission to dismissal. You will find out the design requirements personnel documents and organizing the storage of documents.

The training is based on practical examples and specific situations. You will carry out the workshop on each topic in specially prepared student templates. The acquired knowledge and skills will allow you to start practical personnel work after completing the course.

Purpose of the course: training students in specific practical skills of personnel work, paperwork, resolution of controversial labor issues.

Contract for the provision of paid educational services:

Requisites for payment of tuition:

Course program

HR department of the enterprise. Regulatory documents

Functions and structure of the personnel department.
Documents regulating the activities of the personnel department.
Staffing: development, approval.
Required documents for the organization.
Samples of orders required when checking GTI

Hiring: registration, conclusion of an employment contract. Personnel accounting

Labor contract: content, term
Labor and civil contracts: distinction criteria.
The prohibition of "agency" labor. Providing staff on "lease" to another employer. Features of registration of labor relations.
Micro-enterprise: differences, legal requirement.
Applying for a job: mandatory and additional conditions
Probationary period: features of the establishment and their legality
Employment of foreign workers
Features of registration of labor relations with former civil servants
The peculiarity of registration of labor relations with the head of the organization
Employment order: basis, procedure for registration.
Features of registration of fixed-term employment contracts
Cancellation of an employment contract. Algorithm of the employer's actions when canceling an employment contract
Personnel accounting: personal employee card and instructions for filling it out.
Electronic labor contract
Typical mistakes made when registering an employment relationship.
Employer's liability for violation labor legislation
Workshop

Transfer to another job

Types and procedure for transferring an employee.
Algorithm of the employer's actions when translating and changing the mandatory conditions of the employment contract
Movement: bases.
Employer's actions when moving workers
Typical mistakes made by the employer during transfers and transfers
Workshop

Organizational culture of the company. Personnel certification.

Organizational culture concept
Internal rules work schedule, job description: development and approval.
Legislative requirements for the design of the internal labor regulations.
Certification of the organization's personnel: goals, objectives of certification
The procedure for conducting and issuing certification of personnel.
Workshop

Holidays. Types of vacations, procedure for granting, registration. Business trips.

Vacation schedule: the procedure for development, registration, approval
Typical mistakes made by the employer when forming the vacation schedule
Types of vacations: the procedure for granting, registration
Transfer of vacation, recall from vacation. Documenting. Algorithm of the employer's actions when recalling an employee from vacation, when postponing vacations.
Maternity leave, childcare leave: procedure for granting, registration.
Working part-time while the employee is on parental leave
Posting procedure. Documenting.
Registration and payment of one-day business trips
Legal requirements for the preparation of documents for business trips
Cases of extension of business trips and rules for their registration
Typical mistakes made when registering vacations
The employer's liability for violation of labor laws when registering vacations
Workshop

Termination (termination) of an employment contract with an employee (dismissal).

Termination of an employment contract: general grounds
Termination of an employment contract at the initiative of the employer
Termination of an employment contract at the initiative of an employee
Features of dismissal of certain categories of workers
The procedure for registration of termination of an employment contract
Workshop

Maintenance and storage of work books, personal files. Organization of the current storage of personnel documentation.

Requirements for the procedure for maintaining and storing work books.
Labor book: registration title page, making records of admission, transfer, dismissal.
Duplicate of the work book. Work book insert. The grounds for the issue, the procedure for registration.
The book of accounting for the movement of work books and inserts in them.
Book of accounting of forms of work books and inserts in work books.
Formation, management of personal affairs.
Nomenclature of cases of the personnel service.
Workshop

Organization of military registration at the enterprise

How to keep military records when applying for a job
Development of a work plan for VUS maintenance and booking
Methodological recommendations for maintaining military records
The employer's responsibility for violations of the VUS maintenance

Preparation of personnel documentation for the inspection of the GIT

What documents are checked by GTI
How to appeal the test results
The procedure for conducting scheduled inspections

Protection of personal data of employees

Personal data concept
Documents containing personal data
The right of employees to protect their personal data
Receiving personal data of an employee from third parties. The employee's consent to the provision of such data by third parties.
Documents establishing the procedure for processing personal data
Processing of personal data of employees
Storage and use of personal data of employees
Personal data protection regulation
Terms of storage of personal data
Liability of the employer and employees for violation of the rules governing the protection of personal data

Special assessment of working conditions at workplaces

Definition special assessment labor
Algorithm of the employer's actions when conducting a special assessment of working conditions of workplaces
Determination of hazard class at workplaces
The procedure for transferring information on the results of the special assessment of working conditions at workplaces
The employer's liability for violations of labor protection requirements

Training takes place at a convenient time for you in comfortable classrooms. Everyone is given the opportunity to attend a trial lesson free of charge before concluding a training contract.

At the end of the course You will receive a standardized certificate.

Topic 1. State supervision and control over the observance of labor legislation and other normative legal acts containing labor law norms.

Normative legal acts governing the organization and maintenance of personnel records management.
Penalties for violation of current legislation.
Draft legislative acts regulating labor relations with employees.
Employers' responsibility and officials for violations of labor laws.
Types and requirements for the preparation and approval of internal local regulations.

Topic 2. Organizational - legal support HR administration when applying for a job.

Organization of a personnel document management system. List of personnel documents. Unified documentation system.
Registration of labor relations with an employee: verification of the authenticity of documents presented by applicants; consent to receive and process personal data; features of the design of some categories of workers; checking whether the employee has periods public service and municipal service, the order of notification; checking whether the employee has disqualification, the actions of the employer.
The sequence of procedures for registration of labor relations: familiarization with the regulatory local acts(required and recommended).
Labor contract: mandatory and additional conditions of the labor contract; features of the conclusion of a fixed-term employment contract; an employment contract with a manager and chief accountant; features of the conclusion of an employment contract with part-time workers.

Topic 3. Organizational and legal support of personnel office work when the terms of the employment contract are changed.

Changing the terms of the employment contract: changing determined by the parties the terms of the employment contract by agreement of the parties and without the consent of the employee; translation and relocation: differences, registration procedure.
The procedure for formalizing procedures for combining professions (positions), expanding service areas, increasing the volume of work, fulfilling the duties of a temporarily absent employee without exemption from the main job.
The procedure for registration of procedures for changing the mode of work, conditions of remuneration, labor function.

Topic 4. Features and main differences between labor and civil contracts.

Limitations and risks when concluding civil law contracts. Comparative analysis, a responsibility.

Topic 5. Organizational and legal support of personnel records management upon termination (termination) of an employment contract with an employee (dismissal):

General procedure for terminating an employment contract. Grounds for termination of an employment contract: at the initiative of the employee, at the initiative of the employer, by agreement of the parties, due to circumstances beyond the control of the parties.
The procedure for issuing an order to terminate an employment contract, the final settlement with the employee, the calculation of compensation for unused vacation, the procedure for issuing and issuing a work book.
Grounds for terminating an employment contract with an employee. Withdrawal of applications. Dates of layoffs. Compensation payments.
Legal consequences of non-compliance with the termination procedure. Arbitrage practice.

Topic 6. The procedure for accounting for working hours and rest time.

Employee time tracking: time sheet, shift schedule. Irregular working hours.
Overtime, weekend and non-working pay holidays, payment of downtime. Summarized accounting of working hours.
Vacation schedule: making changes, vacation schedule for new employees. The procedure for providing and the algorithm for drawing up documents for vacation: additional, vacation without retention wages, study, maternity leave, parental leave, for harm, for irregular working hours.
Extension or postponement of annual paid leave. Division of annual leave into parts. Recall from vacation.

Topic 7. Business trip.

The procedure for registration and the amount of reimbursement of expenses.
Service task and report on its implementation.
Categories of workers who can be sent on a business trip only with their consent. foreign business trips.

Topic 8. The procedure for issuing disciplinary sanctions to employees of the organization.

The procedure for imposing a disciplinary sanction.
Taking into account the circumstances of the employee's fault and the severity of the offense.
The procedure for lifting a disciplinary penalty.

Topic 9. Liability of the parties to the employment contract.

Full and partial liability, limits of liability, procedure for recovery of damage.

Topic 10. Features of labor regulation of certain categories of workers.

Topic 11. Labor protection and certification of workplaces.

Ensuring safety and labor protection in the organization.
Organization and implementation of certification of workplaces for working conditions: assessment criteria, control.

Topic 12.protection labor rights workers.

Individual and collective labor disputes. Powers of the Commission for labor disputes... Arbitration.

Purpose of the course

Provide listeners with complete information about labor legislation and HR administration standards (with all changes for 2019). Study of modern personnel office work and the practical organization of the registration of labor legal relations between an employee and an employer. Using real situations, develop a strategy to prevent mistakes, simulate the behavior of the parties in the event conflict situations and controversial issues.

Category of course participants:

HR managers
Human Resources and Legal Specialists
Heads of departments and divisions of companies
Accountants
Trade union representatives

Training period: 72 hours, 2-3 times a week from 18.00 to 21.00 on weekdays.

Final document:Certificate of advanced training.

Dates:as the group is recruited (keep an eye onschedule)

Detailed thematic course content

Section 1. Organization of work of the personnel service and personnel records management (2 hours)

Areas of activity of the personnel department
The number of personnel services
Selection, training cadres, distribution of duties.
Regulations on the personnel service
Responsibility of personnel service employees
Peculiarities personnel policy in modern conditions

Section 2. Labor legislation. Legal regulation of labor relations

Application of normative acts of labor legislation of the Russian Federation in practical activities personnel services

Topic 1. Documents regulating personnel management and activities of personnel services (2 hours)

Collective agreement
Internal labor regulations
Regulation on personal data of employees

Topic 2. Labor contract (8 hours)

Parties to the employment contract. Rights and obligations of the parties
Conclusion of an employment contract
Rules for registration of an employment contract. Mandatory and additional conditions of the employment contract
Features of the conclusion of a fixed-term employment contract
Probationary period
Cancellation of a concluded employment contract
Changes to the terms of the employment contract and the execution of additional agreements
Transfers to another job (temporary, permanent) and their registration
Moving an employee without his consent
Combination
Features of the conclusion of an employment contract with remote workers
Features of the conclusion of an employment contract with part-time workers
Material liability of the employee
Differences between employment and civil contracts
Hiring (documents and registration procedure)
Justification for refusal to hire
The employer's responsibility (not drawing up an employment contract, replacing an employment contract with a civil law contract)

Topic 3. The system of remuneration (6hours)

Time and piecework wages
Development of regulations on remuneration
Establishment of compensatory and incentive allowances and surcharges
Indexation of wages
Going to work schedules
Working hours (night time, overtime work, payment of holidays and weekends)
Summarized recording of working hours
Irregular working hours
Part-time work
Time sheet
Additional payment to employees with difficult and hazardous working conditions based on a special assessment of working conditions
Payment for hours worked (procedure, terms and place of payment of wages)
Vacation payment
"Natural" wages
Work injury payment
Settlement with an employee upon dismissal (compensation payments, severance payments)
Employer's liability for delayed payment of wages

Topic 4. Holidays (4 hours)

Vacation types
Drawing up and procedure for approving a vacation schedule
Changes and additions to the vacation schedule
Additional annual leave in cases provided for by law
Who is eligible for vacation?
Dividing the vacation into parts
The procedure for granting annual leave (documents, payment of vacation pay)
Conditions for payment of compensation for part of the vacation
Making a review from vacation
Holidays "at your own expense"
Study holidays
Maternity leave
Leave to care for a child up to 1.5 years old, up to 3 years old
Vacation followed by dismissal
List of typical violations in the registration and granting of vacations

Topic 5. Dismissal (6 hours)

Grounds for dismissing employees provided for by labor legislation
The procedure, features and execution of the dismissal of employees on various grounds (agreement of the parties, expiration of the employment contract, own wish, transfer to another employer, change of the terms of the employment contract determined by the parties, medical opinion, etc.)
The procedure, features and registration of the dismissal of employees at the initiative of the employer (reduction of staff or number, inconsistency with the position held, disciplinary sanctions, etc.)
Procedure, features and execution of termination of an employment contract due to circumstances beyond the control of the parties
Terms of termination of employment contracts on various grounds
Registration and issuance of a work book
Dismissal payments
Features of the regulation of the dismissal of certain categories of employees

Section 3. Personnel records management. Changes in HR administration

Topic 1. Organization of HR administration (2 hours)

Types of personnel records management (personified, staffing, statistical)
The procedure for drawing up documents: organizational (regulations, instructions), administrative (orders, orders), information and reference (acts, letters)
Registration logs (work books, employment contracts, orders for personnel, incoming / outgoing documentation, etc.)
Organization of document flow (registration of documents, control of execution of documents, legal force document, terms of preparation of documents, etc.)

Topic 2. Personnel primary accounting documents (4 hours)

Issues related to the use of primary accounting documents in personnel records management.
Development and approval of personnel primary documents (staffing, documents on the admission of employees (application, order, employment contract), personal card, documents on the transfer of an employee from position to position or to another department (application, order, supplementary agreement to the employment contract), registration of vacation, vacation schedule, registration of incentives, registration of business trips, documents on dismissal of employees (application, order), time sheet, order of suspension from work, documents on disciplinary action etc.)
General rules and requirements for paperwork

Topic 3. Features of the process and personnel records management when applying for a job (6 hours)

Recruitment application
Application form, resume of the candidate
Testing
Interviewing (interview stages, job profile, etc.)
Refusal to hire (grounds, registration)
Test when hiring (the procedure for establishing, issuing, familiarizing, passing and ending the probationary period).
Employment restrictions
Making entries in personal cards, personal files, timesheets.

Topic 4. Features of the process and personnel records management in training personnel (6 hours)

Personnel training goals (acceleration of adaptation in new position, development of the necessary competencies, team building, loyalty, motivation by training)
Impact of training on the efficiency of the company
Calculation of the effectiveness of the conducted trainings
Criteria for assessing the effectiveness of training
Registration of training in personnel records management (apprenticeship agreement, supplementary agreement to the employment contract, order, personal card, etc.)

Topic 4. Features of the process and personnel records management in the certification of personnel (assessment of personal activities). (6 o'clock)

Objectives of employee certification
Professional standards
Competence and competencies (rules for the development and assessment of competencies)
Regulation on certification (assessment of the personal activities of employees)
The procedure for attestation, assessment and its documentary support

Topic 5. Labor books (2 hours)

Types of forms
Accounting for work books and inserts to them
Registration and filling of work books
Issuance of duplicates, inserts to work books
Analysis of typical mistakes when filling out work books

Topic 6. Features of the process and HR administration in staff motivation (6 hours)

Material motivation (grading, salary fixing, remuneration systems)
Development of a compensation package
Intangible motivation
Registration of documents for rewarding employees
Development of additional provisions (provision on providing employees with uniforms, provision on providing employees with preferential meals, etc.)
Notes in the employee's personal file

Topic 7.Control labor discipline... Local regulations (4 hours)

Labor discipline concept
Typical problems and reasons for violation of labor discipline
Positive and aggressive approaches to work discipline management
Creation of a disciplinary procedure (package of documents)
Specificity of dismissal on grounds related to disciplinary violations
Local regulations governing the activities of personnel (labor contract, production and industrial standards, job description)

Topic 8. Special assessment of working conditions (2 hours)

Assessment results
Measures to improve conditions
Preparation and execution of personnel documents
The employer's responsibility for the absence (failure to conduct) of a special assessment of working conditions

Topic 9.Business trips (1 hour)

Types of business trips
Registration of business trips (service assignment, order, travel certificate, financial report)
Regulations on business trips (travel, accommodation, daily allowance, hospitality)

Topic 10. Organization of military registration in the company (1 hour)

Order on the organization of military registration
Information about conscripts

Topic 11. Personnel archive (2 hours)

Legislative and normative-methodological materials for documenting and organizing work with documents
Documenting activities
Preparation of documents for submission to the archive
Creation of the company's archive, its replenishment and the procedure for using documents
Storage periods for documents

Topic12.Reporting forms of personnel services of the enterprise (1 hour)

Statistical tools for the organization
On the provision of information on the quota of disabled people.
On providing information on the release of workers
About providing information on part-time work

Section 4. Plans and bills 2019 (1 hour)

Section 5. Control and supervision over compliance with the labor legislation of the Russian Federation (4 hours)

Inspection log (details of the inspections performed)
Powers of inspection bodies
Types of checks

Topic 1. State Labor Inspection

Scheduled and unscheduled inspections
List and content of documents checked by the State Institute of Information Technology
Forms and procedure for conducting inspections of the GIT
Powers of the GIT
Terms of contacting the GIT

Topic 2. Pension fund

Periods of work and other activities included in seniority
Scroll required documents to establish a pension
The role of HR documentation in confirming the length of service of employees.
Terms and procedure for submission of documents
Verification of payment of insurance premiums, retirement of employees
Set of verifiable documents
Powers of the Pension Fund

Topic 3. Inspection bodies

Social Insurance Fund of the Russian Federation
The Federal Migration Service